OlympTrade Privacy and Data Policy

Effective date: this version of the policy applies from the day it was published on this page. If any part of it is unclear, write to [email protected] and we will explain it in plain language.

OlympTrade Privacy and Data Policy: What It Covers

This policy explains what personal data OlympTrade collects through binaryid.club, why it is needed, how it is stored, and what you can ask us to do with it. It covers the website, the account area and every message you send to support.

binaryid.club presents OlympTrade, an online trading platform and broker for Forex, stocks, indices and cryptocurrencies, serving traders in more than 130 countries. For a look at the instruments and markets themselves rather than the paperwork around them, start with world markets.

What Personal Data We Collect and Why

We ask for the data the service genuinely needs, and nothing beyond it.

• Details you give us: name, email address, phone number, country, and the content of any form or message you send.
• Account activity: how you use the site, which pages you open, the settings and preferences you save.
• Technical data: IP address, browser and device type, approximate location, and error reports.
• Support records: emails, chat transcripts and call notes, kept so the next conversation starts where the last one ended.
• Documents on request: if a review of your account requires confirmation of details you have given us, we may ask for documents and hold them only for that purpose.

We use this data to open and protect your account, answer support requests, keep the platform working, meet legal and accounting duties, and see which pages actually help readers.

How Data Is Stored, Used and Secured

Personal data is stored on our own systems and on the systems of service providers we rely on to run the site. Access is limited to people who need it for their work, connections are encrypted, and any provider that processes data on our behalf may use it only for the task we gave them. Personal data is not sold.

We keep your information while your account exists and for the further period the law requires records to be held. When that period ends, data is deleted or turned into statistics that no longer identify you.

Cookies, Analytics and Marketing Preferences

Cookies keep you signed in, remember your language and layout choices, and show us how pages perform. Some are strictly necessary for the site to work, others are used for measurement and, where you agree, for marketing.

You can delete or block cookies in your browser, though sign-in and saved settings may then stop working. Marketing emails carry an unsubscribe link; account and security messages are not advertising and continue for as long as your account is open.

Your Rights: Access, Correction and Deletion

Depending on where you live, you can ask for a copy of the data we hold about you, have mistakes corrected, request deletion, restrict or object to certain processing, receive your data in a portable format, and withdraw a consent you gave earlier. If you think your data was handled badly, you can also complain to the data protection authority in your country.

Send requests to [email protected] from the address linked to your account. We may ask a question or two to confirm who you are, and we reply within the time the applicable law allows. Deletion requests are honoured unless we are required to keep specific records, for example for accounting or dispute purposes.

How to Contact Us About Your Data

Questions, requests and complaints about personal data go to [email protected]. You can also call +1 302 918 4476, or write to 300 Delaware Avenue, Suite 1200, Wilmington, DE, United States. Support is available at any hour, every day of the week, in several languages.

For anything unrelated to data protection — accounts, tools, trading modes — use contact OlympTrade support. If you would rather first see what the platform offers, the investment platform page covers the trading modes and built-in tools.